Get in touch
Questions, feedback, or something not working? We'd love to hear from you. Blooom is a small team, so a real person reads every message.
Last updated: Ongoing
1.How to reach us
The quickest way to reach us is by email, at tom@blooom.money. One inbox, and a real person reads it — whether it's a general question, a legal or terms matter, or something about your personal data (seeing, correcting or deleting it). For how we handle your data, see our Privacy Policy.
2.When you'll hear back
We aim to reply to most messages within a few working days. Data-protection requests (for example, asking for a copy of your data or asking us to delete it) are handled within the timescales set out in our Privacy Policy and UK data-protection law.
Blooom is an online service — we don't currently offer phone support. Email gets you a written, trackable reply.
3.Making a complaint
If something has gone wrong and you'd like to make a formal complaint, we take that seriously and want to put it right. Our complaints process explains how to raise it and what happens next.
4.Company details
Blooom is the trading name of Blooom Ltd, company number 17363745, registered in England and Wales.
Registered office: Ground Floor, Techno Centre, Station Road, Leeds, United Kingdom, LS18 5BJ.